The most common questions before the trial.
Here you can read what happens after the trial, where the bookkeeping is done and where your data is kept.
What are the core modules?
The core modules are always included: your Work Hub with tasks and team messages, accounting in ERPNext, and support. You also get 10 GB of storage. We do not run e-mail mailboxes – you keep your existing one.
Can I choose more than one add-on package?
Not during the trial. You choose one of the packages Finance, Fiduciary, Trades, Retail and hospitality or Real estate – or you try it with the core modules only. You can switch packages during the trial. We enable further packages with the subscription, in your existing Suite.
How does your own address work?
The name you choose becomes the address of your Suite, for example meier.movena-suite.com. That is where you reach everything you have subscribed to. Check the name carefully: you cannot simply correct a typo later, and a new address means moving your Suite.
What happens after 60 days?
Then the trial ends and your access is locked. We will remind you no later than seven days before. Your data is kept for another 30 days, then we delete it. If you take out a subscription during that time, you carry on working in the same place with all your data.
Does the Suite replace ERPNext, OpenProject or HRMS?
No. The Suite is your shared starting point and takes you straight to the right record. The work itself stays in the specialist software: accounting and items in ERPNext, projects in OpenProject, payroll in HRMS and the archive in Paperless.
What does it cost after the trial?
The amounts have not been set yet. On the pricing page you can see what changes between the trial and the subscription: the scope, the storage and external calls. All figures there are indicative and not yet binding.
Can we take our data with us after the trial?
Yes, in the 30 days after the trial. You export your data directly from ERPNext, Frappe Drive and Paperless – that is where the originals are.
How much effort does getting started take?
The order form has four steps. Then we set up your Suite; the trial only begins once everything is ready. On the very first morning you can match a payment or calculate a first quote, and in the first week you work through a complete process from start to finish.
Where is the bookkeeping done – and what about our current accounting?
The bookkeeping is done in ERPNext, which is part of the core modules. The Suite shows you the current state, checks the entry and prepares it – it is only posted once you confirm. The Suite does not make copies of your entries. If you currently use other software for your bookkeeping, we are happy to talk the switch through with you.
Who runs the Suite?
We do – your Suite and the programs in it, that is ERPNext, OpenProject, Frappe Drive, Paperless and HRMS, at the location you choose. You simply work in it, and we take care of running it.
Is there support during the trial?
Yes. You can ask us questions about the trial through the contact page or by e-mail to info@movena.ch. We set out in the contract how far support goes with a subscription and how quickly we respond.
Can we combine the EU and Switzerland?
No. Your Suite has one location, and that is where the backups are kept too. If you want to switch later, that is a move we plan together with you.
Why are external calls and SMS not available during the trial?
Team messages and calls work during the trial too. However, calls to landlines and mobiles, and SMS, are charged per use. That is why we only enable them once your subscription is confirmed.
Do we have to cancel to avoid being charged?
No. The trial costs nothing, and we do not ask for a card. It ends on its own – there is nothing to cancel and nothing to reverse.
Can I order the Suite yet?
Not yet – we are preparing the launch right now. If you leave your e-mail address on the Stay tuned page, we will let you know as soon as we launch.